Effective Date: August 4, 2025

At Elysic, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.elysic.com.

1. Information We Collect

We collect various types of personal data to provide and improve our services, including:

a. Information You Provide Directly

Name, email, phone number, shipping/billing address
Payment information (e.g., credit/debit card details)
Account credentials
Messages, surveys, or feedback you submit

b. Information Collected Automatically

IP address
Device information (browser, OS, location)
Pages visited, time spent, click patterns
Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Communicate with you about purchases, support, and updates
Improve our website and shopping experience
Detect, investigate, and prevent fraud or security incidents
Provide marketing offers (only with your consent)
Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience, analyze site traffic, and remember your preferences. These cookies may store your location, currency, session ID, or browsing behavior.

You can control or disable cookies in your browser settings. However, some features of our site may not function properly without them.

4. How We Share Your Data

We do not sell your personal data. However, we may share it with:

Trusted service providers (e.g., payment processors, shipping partners)
Legal authorities where required by law or in legal proceedings
Affiliates or acquirers in the case of a merger or asset transfer
Third-party marketing partners, only with your explicit consent

5. Data Security & Retention

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

6. Your Rights

Depending on your location (e.g., under GDPR if you are in the EEA), you have the right to:

Access, correct, or delete your personal data
Withdraw consent for processing at any time
Object to data processing or request data portability
File a complaint with a data protection authority

To exercise your rights, please contact us at: service@elysic.com

7. Children’s Privacy

We do not knowingly collect data from children under the age of 16. If you believe your child has provided personal data, please contact us immediately to request deletion.

8. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of such websites. We encourage you to review their policies before submitting any data.

9. International Transfers

Your information may be stored or processed outside your country, including in the United States. We ensure adequate protection is in place, especially for users from the European Economic Area (EEA).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services indicates acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:

Email: service@elysic.com
Address: 10924 Valley View St, Cypress, California 90630, United States
Phone/Text: +1 (714) 761-8166